Jira Service Management

{"xsrfToken":"BGT2-3RNK-5G54-QELA_3936c9e90e8412c37569834d9c7d275c5f634023_lout","branding":{"id":"1","key":"ors","name":"Research 411 Portal","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/964fac0c-53c5-4fff-98bd-3509dbe15235/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTBmZjM5Ny05NTI2LTRiYzMtOGU3MC0xM2U4MjFlMDkwMzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk2NGZhYzBjLTUzYzUtNGZmZi05OGJkLTM1MDlkYmUxNTIzNSI6WyJyZWFkIl19LCJleHAiOjE2NzU1NTcwMzgsIm5iZiI6MTY3NTU1NjQzOH0.IxZ0bpElKdZOlmXg-TlA8XXR8oLeHn_L1iKsSIBySKY&client=e10ff397-9526-4bc3-8e70-13e821e09030&mode=fit","logoId":"964fac0c-53c5-4fff-98bd-3509dbe15235","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Office of Research Services Help Center","sharedPortalName":"Office of Research Services","userInitialAnnouncementHeader":"Not Sure Where to Go?","userInitialAnnouncementMessageWiki":"Please click <ins><a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HERE</a></ins> to return to the ORS Research 411 Portal main menu.\nThis portal is NOT HIPAA Compliant. 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Do not enter any <ins><a href=\"https://www.hipaajournal.com/considered-phi-hipaa/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Protected Health Information (PHI)</a></ins> in your ticket request.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"69","name":"Biostatistical Consultation","descriptionHtml":"","callToAction":"Biostatistical Consultation","introHtml":"Biostatistics, Epidemiology, and Research Design (BERD)'s Resources","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"18","name":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company) ","descriptionHtml":"","callToAction":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company) ","introHtml":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company)","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"9","name":"ClinicalTrials.gov Assistance","descriptionHtml":"<a href=\"https://redcap.mountsinai.org/redcap/surveys/?s=3EFKE7TD8K\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Submit your ClinicalTrials.gov Registration by clicking HERE</a> Supporting Docs to Help with Registration <a href=\"http://researchroadmap.mssm.edu/wp-content/uploads/2021/06/ProtocolDetailedReviewItems.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Protocol Registration and Document Upload Quality Control Review Criteria</a> <a href=\"http://researchroadmap.mssm.edu/wp-content/uploads/2021/06/ClinicalTrials-REGISTRATION-data-element-definitions-Oct-2020.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Clinical Trials Registration Data Element Definitions</a>","callToAction":"ClinicalTrials.gov Assistance","introHtml":"ClinicalTrials.gov Assistance","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[19],"key":""},{"id":"10","name":"Communication Support","descriptionHtml":"","callToAction":"Communication Support","introHtml":"Communication Support","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"88","name":"CTSA Mini-Sabbatical Opportunities","descriptionHtml":"Please refer to the announcement for the specific prerequisites for this course before completing this form.","callToAction":"CTSA Mini-Sabbatical Opportunities","introHtml":"","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[21],"key":""},{"id":"72","name":"CTSA Supplement Applications","descriptionHtml":"","callToAction":"CTSA Supplement Applications","introHtml":"This form documents the intent of members of the Research Community at ISMMS to apply for CTSA/NCATS-related funding opportunities, so that they can obtain appropriate support from our hub.","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[21],"key":""},{"id":"11","name":"Custom Training & Education","descriptionHtml":"","callToAction":"Custom Training & Education","introHtml":"Custom Training & Education","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"87","name":"GARC Update","descriptionHtml":"","callToAction":"GARC Update","introHtml":"GARC Website Update Request","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[22],"key":""},{"id":"142","name":"Grant Support","descriptionHtml":"","callToAction":"Grant Support","introHtml":"Support related to KL2 Scholar Project, TL1, UL1 Pilot Project","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[21],"key":""},{"id":"13","name":"Investigational Device Exemption (IDE) Consulting","descriptionHtml":"","callToAction":"Investigational Device Exemption (IDE) Consulting","introHtml":"IDE Consulting","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[19],"key":""},{"id":"16","name":"Investigational New Drug (IND) Consulting","descriptionHtml":"Emergency Use of an Investigational Drug or Biologic? 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An initial consultation with the multi-disciplinary Hub Liaison Team of the ORS is scheduled for researchers to learn about the resources available locally at ISMMS through its <a href=\"http://icahn.mssm.edu/research/conduits\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Institutes for Translational Sciences CTSA</a> and the <a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/kb/view/654868481?applicationId=ddd170ba-1d00-398a-a0f2-cc9289bbe093&spaceKey=ORSHD&src=1203069590&title=What+is+the+%40%40%40hl%40%40%40Institute%40%40%40endhl%40%40%40+for+Transformative+Clinical+Trials+%28ITCT%29%3F\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Institute for Transformative Clinical Trials</a>. As part of the national network of CTSA, the additional resources of the <a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/kb/view/291733507?applicationId=ddd170ba-1d00-398a-a0f2-cc9289bbe093&spaceKey=ORSHD&src=-855663997&title=What+is+Trial+Innovation+Network+%28%40%40%40hl%40%40%40TIN%40%40%40endhl%40%40%40%29%3F\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Trial Innovation Network (TIN)</a> are also available to MSHS researchers for studies that require support not available locally. To request a consultation with the Hub Liaison Team, please complete the below intake form. 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