Jira Service Management

{"xsrfToken":"BGT2-3RNK-5G54-QELA_560180cfe7b0c13f9828f0da6bc2c80d8b014775_lout","branding":{"id":"1","key":"ors","name":"Research 411 Portal","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/964fac0c-53c5-4fff-98bd-3509dbe15235/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcL2IzaWdkcmkzdm5kbWgwbzciLCJhbGciOiJSUzI1NiJ9.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiZTEwZmYzOTctOTUyNi00YmMzLThlNzAtMTNlODIxZTA5MDMwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTo5NjRmYWMwYy01M2M1LTRmZmYtOThiZC0zNTA5ZGJlMTUyMzUiOlsicmVhZCJdfSwibmJmIjoxNjQzMzk0OTc1LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2NDMzOTU1NzUsImlhdCI6MTY0MzM5NDk3NSwianRpIjoiOGNkYTQ1YWItNjRiMC00YzAwLThjNDEtYjBjM2E0ZDE0M2EwIn0.jHNY47qc7gfbBsDaQCPct9o9T32zl2ACxLUs71sBx1SOQskKesQePTgTf0gf-ZZn-XyXCETufYSVxlKqcwzC3UPrl0xaCpyb55mo_LdmRu1YIIV08Lw4YYlSW7uiyQwC-tDsG_tLhXfTGQOO15CD-ylyPLiGvTz5DPOdANeMMBfSpZ9QejIpLd941vUkh45dP_-tlQfiCgTaMN1K7GcU7IuaF91_siQL_IX-8t2x392ehVcEoWPcufk8RrrdsLWVkNsQ2JxvLKBgrbDtLvcaYqqHrkQO02A4adlEV-4qQq-Zv93_lFhdkWzWvgFZS4oeo6hEl00QYOn5vCL5bdfz7A&client=e10ff397-9526-4bc3-8e70-13e821e09030&issuer=micros-group%2Fjira&mode=fit","logoId":"964fac0c-53c5-4fff-98bd-3509dbe15235","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Office of Research Services Help Center","sharedPortalName":"Office of Research Services","userInitialAnnouncementHeader":"Not Sure Where to Go?","userInitialAnnouncementMessageWiki":"Please click <ins><a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HERE</a></ins> to return to the ORS Research 411 Portal main menu. \nThis portal is NOT HIPAA Compliant. Do not enter any <ins><a href=\"https://www.hipaajournal.com/considered-phi-hipaa/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Protected Health Information (PHI)</a></ins> in your ticket request.","translations":{"en-US":{"helpCenterTitle":"Welcome to the Office of Research Services Help Center","sharedPortalName":"Office of Research Services","announcementHeader":"Not Sure Where to Go?","announcementMessage":"Please click +[HERE|https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/1]+ to return to the ORS Research 411 Portal main menu.\n\n{color:#800000}*This portal is NOT HIPAA Compliant. Do not enter any +[Protected Health Information (PHI)|https://www.hipaajournal.com/considered-phi-hipaa/]+ in your ticket request.*{color}","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#221f72","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ed3d4d07-37b3-4f11-a195-50126781dbdf/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcL2IzaWdkcmkzdm5kbWgwbzciLCJhbGciOiJSUzI1NiJ9.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiZTEwZmYzOTctOTUyNi00YmMzLThlNzAtMTNlODIxZTA5MDMwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTplZDNkNGQwNy0zN2IzLTRmMTEtYTE5NS01MDEyNjc4MWRiZGYiOlsicmVhZCJdfSwibmJmIjoxNjQzMzk0OTc1LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2NDMzOTU1NzUsImlhdCI6MTY0MzM5NDk3NSwianRpIjoiOTYyYzFiNzEtZjEzZC00OThiLWJhOTgtODVmNzFhNmU3YWI2In0.CxzzHW9O9dsD_YGQVecMRAWjAeenxhqOxO_n1n2X9oWQM8AoN_z5WIo6uQH6OLxmbJoKxi8U1sd-AZyo7HLI2JhaFfkYBHbb2kC1nJswkm1IaJvmiyOltgH5ZgAdcYW7pI2-ZtkvjGqUvnwPYF7HxeCVCz2gvBEtQB4GPJbFAXXNMPHdreuDW9NMKY5ubYISLmRwZHQaI6aZKyWwdQfPDUUhphMhlFV5nVepNjMwVwDOHVo1FwAb2TewKicoWZy-kFixS4_zEHFhztpIRempPeMqTOvY_JUddO7qFvq_qKS10t55ZIXTpmVn4egZWld2cAi8uki1r6c1n5SuCbs7vg&client=e10ff397-9526-4bc3-8e70-13e821e09030&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"ed3d4d07-37b3-4f11-a195-50126781dbdf","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"ors","projectId":10000,"serviceDeskId":1,"name":"Research 411 Portal","description":"Welcome! You can raise an Office of Research Services request from the options provided. \nThis portal is NOT HIPAA Compliant. Do not enter any <ins><a href=\"https://www.hipaajournal.com/considered-phi-hipaa/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Protected Health Information (PHI)</a></ins> in your ticket request.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"86","name":"Research Roadmap Feedback","descriptionHtml":"Provide feedback about the Research Roadmap.","callToAction":"Research Roadmap Feedback","introHtml":"Feedback collected from the Research Roadmap.","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[],"key":""},{"id":"43","name":"Multi-Site Study Support Intake Form","descriptionHtml":"The ORS helps investigators to identify and navigate the resources available to MSHS researchers planning to conduct Multi-Site Research Studies. An initial consultation with the multi-disciplinary Hub Liaison Team of the ORS is scheduled for researchers to learn about the resources available locally at ISMMS through its <a href=\"http://icahn.mssm.edu/research/conduits\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Institutes for Translational Sciences CTSA</a> and the <a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/kb/view/654868481?applicationId=ddd170ba-1d00-398a-a0f2-cc9289bbe093&spaceKey=ORSHD&src=1203069590&title=What+is+the+%40%40%40hl%40%40%40Institute%40%40%40endhl%40%40%40+for+Transformative+Clinical+Trials+%28ITCT%29%3F\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Institute for Transformative Clinical Trials</a>. As part of the national network of CTSA, the additional resources of the <a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/kb/view/291733507?applicationId=ddd170ba-1d00-398a-a0f2-cc9289bbe093&spaceKey=ORSHD&src=-855663997&title=What+is+Trial+Innovation+Network+%28%40%40%40hl%40%40%40TIN%40%40%40endhl%40%40%40%29%3F\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Trial Innovation Network (TIN)</a> are also available to MSHS researchers for studies that require support not available locally. To request a consultation with the Hub Liaison Team, please complete the below intake form. The Hub Liaison Team will review the form and contact the PI named below for a consultation.","callToAction":"Multi-Site Study Support Intake Form","introHtml":"","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[],"key":""},{"id":"1","name":"Email request","descriptionHtml":"","callToAction":"Email request","introHtml":"Email Request","icon":10433,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10433","groups":[],"key":""},{"id":"8","name":"Research 411","descriptionHtml":"NOTE: Add ORS@researchsupport-mshs.atlassian.net to the Safe Sender List in the Junk setting of your Email account.","callToAction":"Research 411","introHtml":"General Questions","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[1],"key":""},{"id":"14","name":"Research Orientation","descriptionHtml":"","callToAction":"Research Orientation","introHtml":"Research Orientation","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"71","name":"Maintain Study Page on the Clinical Research Portal (Non-ClinicalTrials.gov)","descriptionHtml":"Use this form to add, modify, or remove clinical research studies, which are not registered with <a href=\"https://clinicaltrials.gov\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ClinicalTrials.gov</a>, on the Clinical Research Portal, maintained by the Office of Research Services. Select the type of request you are making, and fill in ALL relevant fields, providing documentation as requested. Please note, if you are creating a new study page ALL fields are required. If you leave any blank, a representative will contact you, delaying your request. Thank you for your participation!","callToAction":"Maintain Study Page on the Clinical Research Portal (Non-ClinicalTrials.gov)","introHtml":"Use this form to add, modify, or remove a study page. Only non-clinicaltrials.gov pages can be maintained in this way.","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"15","name":"Research Subject Recruitment","descriptionHtml":"","callToAction":"Research Subject Recruitment","introHtml":"Research Subject Recruitment","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[19],"key":""},{"id":"10","name":"Communication Support","descriptionHtml":"","callToAction":"Communication Support","introHtml":"Communication Support","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"11","name":"Custom Training & Education","descriptionHtml":"","callToAction":"Custom Training & Education","introHtml":"Custom Training & Education","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"17","name":"Pre-protocol Development","descriptionHtml":"","callToAction":"Pre-protocol Development","introHtml":"Pre-protocol Development","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[19],"key":""},{"id":"18","name":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company) ","descriptionHtml":"","callToAction":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company) ","introHtml":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company)","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"16","name":"Investigational New Drug (IND) Consulting","descriptionHtml":"Emergency Use of an Investigational Drug or Biologic? Contact Ivy Cohen of the Investigational Drug Services (IDS) at 646-763-1889 to discuss your situation.","callToAction":"Investigational New Drug (IND) Consulting","introHtml":"IND Consulting","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[19],"key":""},{"id":"87","name":"GARC Update","descriptionHtml":"","callToAction":"GARC Update","introHtml":"GARC Website Update Request","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[22],"key":""},{"id":"72","name":"CTSA Supplement Applications","descriptionHtml":"","callToAction":"CTSA Supplement Applications","introHtml":"This form documents the intent of members of the Research Community at ISMMS to apply for CTSA/NCATS-related funding opportunities, so that they can obtain appropriate support from our hub.","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[21],"key":""},{"id":"13","name":"Investigational Device Exemption (IDE) Consulting","descriptionHtml":"","callToAction":"Investigational Device Exemption (IDE) Consulting","introHtml":"IDE Consulting","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[19],"key":""},{"id":"88","name":"CTSA Mini-Sabbatical Opportunities","descriptionHtml":"Please refer to the announcement for the specific prerequisites for this course before completing this form.","callToAction":"CTSA Mini-Sabbatical Opportunities","introHtml":"","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[21],"key":""},{"id":"12","name":"Emergency Use of an Investigational Drug or Biologic","descriptionHtml":"Contact the Investigational Drug Services (IDS) at 212-241-2437 to discuss your situation.","callToAction":"Emergency Use of an Investigational Drug or Biologic","introHtml":"Emergency Use of an Investigational Drug or Biologic","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[],"key":""},{"id":"69","name":"Biostatistical Consultation","descriptionHtml":"","callToAction":"Biostatistical Consultation","introHtml":"Biostatistics, Epidemiology, and Research Design (BERD)'s Resources","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"73","name":"Multi-Site Study Support Consultation Request","descriptionHtml":"The ORS helps investigators to identify and navigate the resources available to MSHS researchers planning to conduct Multi-Site Research Studies. An initial consultation with the multi-disciplinary Hub Liaison Team of the ORS is scheduled for researchers to learn about the resources available locally at ISMMS through its <a href=\"http://icahn.mssm.edu/research/conduits\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Institutes for Translational Sciences CTSA</a> and <a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/kb/view/654868481?applicationId=ddd170ba-1d00-398a-a0f2-cc9289bbe093&spaceKey=ORSHD&src=1203069590&title=What+is+the+%40%40%40hl%40%40%40Institute%40%40%40endhl%40%40%40+for+Transformative+Clinical+Trials+%28ITCT%29%3F\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">InCHOIR</a>. As part of the national network of CTSA, the additional resources of the <a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/kb/view/291733507?applicationId=ddd170ba-1d00-398a-a0f2-cc9289bbe093&spaceKey=ORSHD&src=-855663997&title=What+is+Trial+Innovation+Network+%28%40%40%40hl%40%40%40TIN%40%40%40endhl%40%40%40%29%3F\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Trial Innovation Network (TIN)</a> are also available to MSHS researchers for studies that require support not available locally. To request a consultation with the Hub Liaison Team, please complete the below form. The Hub Liaison Team will review the form and contact the PI named below for a consultation.","callToAction":"Multi-Site Study Support Consultation Request","introHtml":"Use this form to request support with a multi-site study.","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[20],"key":""},{"id":"9","name":"ClinicalTrials.gov Assistance","descriptionHtml":"<a href=\"https://redcap.mountsinai.org/redcap/surveys/?s=3EFKE7TD8K\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Submit your ClinicalTrials.gov Registration by clicking HERE</a> Supporting Docs to Help with Registration <a href=\"http://researchroadmap.mssm.edu/wp-content/uploads/2021/06/ProtocolDetailedReviewItems.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Protocol Registration and Document Upload Quality Control Review Criteria</a> <a href=\"http://researchroadmap.mssm.edu/wp-content/uploads/2021/06/ClinicalTrials-REGISTRATION-data-element-definitions-Oct-2020.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Clinical Trials Registration Data Element Definitions</a>","callToAction":"ClinicalTrials.gov Assistance","introHtml":"ClinicalTrials.gov Assistance","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[19],"key":""}],"reqGroups":[{"id":1,"name":"General Questions"},{"id":19,"name":"Regulatory Support"},{"id":20,"name":"Consultations & Services"},{"id":21,"name":"CTSA/Conduits"},{"id":22,"name":"Feedback"}],"orderMapping":{"20":[18,10,11,71,73,14,69],"19":[9,13,16,17,15],"21":[72,88],"22":[87],"1":[8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ddd170ba-1d00-398a-a0f2-cc9289bbe093","appLinkName":"System Confluence","appLinkUrl":"https://researchsupport-mshs.atlassian.net/wiki","spaceKey":"ORSHD","spaceName":"Knowledge Base of ORS Help Desk","spaceUrl":"https://researchsupport-mshs.atlassian.net/wiki/spaces/ORSHD","isServer":false},"labels":[],"projectKey":"ORS","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ORS","userLanguageHeader":"Research 411 Portal","userLanguageMessageWiki":"The ORS Research 411 Portal provides a single point of contact for research teams to ask any research operations related questions and access assistance with the consultative services that the ORS offers. These include, ClinicalTrials.gov registrations & reporting, IND & IDE application support, protocol development, training & education, recruitment, and multi-site study development & coordination. \nNOTE: Add ORS@researchsupport-mshs.atlassian.net to the Safe Sender list in the Junk setting of your Email account.","defaultLanguageHeader":"Research 411 Portal","defaultLanguageMessage":"The ORS Research 411 Portal provides a single point of contact for research teams to ask any research operations related questions and access assistance with the consultative services that the ORS offers. These include, ClinicalTrials.gov registrations & reporting, IND & IDE application support, protocol development, training & education, recruitment, and multi-site study development & coordination.\n\nNOTE:\nAdd ORS@researchsupport-mshs.atlassian.net to the Safe Sender list in the Junk setting of your Email account.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":18,"projectId":10000,"form":{"name":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company) ","descriptionHtml":"","callToAction":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company) ","intro":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company)","instructions":"","icon":10432,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","key":""},"fields":[{"fieldType":"select","fieldId":"customfield_10609","fieldConfigId":"10713","label":"Institution Name","description":"If you represent a CRO/Pharmaceutical Company, please enter \"Other\" and specify your group's name below.","descriptionHtml":"If you represent a CRO/Pharmaceutical Company, please enter \"Other\" and specify your group's name below.","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10834","label":"Icahn School of Medicine Mount Sinai","selected":false,"children":[]},{"value":"10836","label":"The Mount Sinai Hospital (Manhattan)","selected":false,"children":[]},{"value":"10966","label":"Queens Hospital Center","selected":false,"children":[]},{"value":"10967","label":"Elmhurst Hospital Center","selected":false,"children":[]},{"value":"10968","label":"Bronx Veteran Administration","selected":false,"children":[]},{"value":"10841","label":"New York Eye and Ear Infirmary of Mount Sinai","selected":false,"children":[]},{"value":"10838","label":"Mount Sinai Beth Israel","selected":false,"children":[]},{"value":"10837","label":"Mount Sinai Brooklyn","selected":false,"children":[]},{"value":"10840","label":"Mount Sinai St. Luke’s","selected":false,"children":[]},{"value":"10835","label":"Mount Sinai West (formerly Mount Sinai Roosevelt)","selected":false,"children":[]},{"value":"10839","label":"Mount Sinai Queens","selected":false,"children":[]},{"value":"10842","label":"Other-External (Please specify below)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10601","fieldConfigId":"10701","label":"Customer Request Type","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10805"],"values":[{"value":"10954","label":"Biostatistical Consultation","selected":false,"children":[]},{"value":"10801","label":"ClinicalTrials.gov Assistance","selected":false,"children":[]},{"value":"10805","label":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company)","selected":false,"children":[]},{"value":"10802","label":"Communication Support","selected":false,"children":[]},{"value":"11274","label":"COVID-19 Protocol Request","selected":false,"children":[]},{"value":"11301","label":"CRC Vault Feedback","selected":false,"children":[]},{"value":"11022","label":"CTSA Mini-Sabbatical Opportunities","selected":false,"children":[]},{"value":"11066","label":"CTSA Supplement Applications","selected":false,"children":[]},{"value":"10803","label":"Custom Training & Education","selected":false,"children":[]},{"value":"11140","label":"GARC Update","selected":false,"children":[]},{"value":"10807","label":"IDE Consulting","selected":false,"children":[]},{"value":"10806","label":"IND Consulting","selected":false,"children":[]},{"value":"10857","label":"Maintain Study Page on the Clinical Research Portal (Non-ClinicalTrials.gov)","selected":false,"children":[]},{"value":"11070","label":"Multi-Site Study Support Consultation Request","selected":false,"children":[]},{"value":"10804","label":"Pre-protocol Development","selected":false,"children":[]},{"value":"10808","label":"Research Orientation","selected":false,"children":[]},{"value":"11073","label":"Research Roadmap Feedback","selected":false,"children":[]},{"value":"10809","label":"Research Subject Recruitment","selected":false,"children":[]},{"value":"10800","label":"Research 411","selected":false,"children":[]},{"value":"10845","label":"TIN","selected":false,"children":[]},{"value":"11233","label":"OnCore Add Contact","selected":false,"children":[]},{"value":"11264","label":"OnCore Add User","selected":false,"children":[]},{"value":"11237","label":"OnCore Charge Master","selected":false,"children":[]},{"value":"11236","label":"OnCore General Question","selected":false,"children":[]},{"value":"11267","label":"OnCore Remove Contact/User","selected":false,"children":[]},{"value":"11235","label":"OnCore Report","selected":false,"children":[]},{"value":"11234","label":"OnCore Sponsor","selected":false,"children":[]},{"value":"11282","label":"OnCore Training","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"customfield_10610","fieldConfigId":"10714","label":"Please mention your institution name, if \"Other-External\"","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Clinical Trial Feasibility Inquiry"]},{"fieldType":"cascadingselect","fieldId":"customfield_10142","fieldConfigId":"10241","label":"Department/Division","description":"If you represent a CRO/Pharmaceutical Company, select the academic department or division appropriate for your study, or select \"Other\" and provide the relevant category/ies below.","descriptionHtml":"If you represent a CRO/Pharmaceutical Company, select the academic department or division appropriate for your study, or select \"Other\" and provide the relevant category/ies below.","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10026","label":"Anesthesiology","selected":false,"children":[{"value":"10027","label":"Cardiothoracic Anesthesia","selected":false,"children":[]},{"value":"10028","label":"Critical Care Anesthesia","selected":false,"children":[]},{"value":"10029","label":"Liver Transplant Anesthesia","selected":false,"children":[]},{"value":"10030","label":"Neuroanesthesia","selected":false,"children":[]},{"value":"10031","label":"Obstetric Anesthesia","selected":false,"children":[]},{"value":"10032","label":"Orthopaedic Anesthesia","selected":false,"children":[]},{"value":"10033","label":"Pain Management","selected":false,"children":[]},{"value":"10034","label":"Pediatric Anesthesia","selected":false,"children":[]}]},{"value":"10035","label":"Cardiovascular Surgery","selected":false,"children":[]},{"value":"10432","label":"Cell, Developmental and Regenerative Biology","selected":false,"children":[]},{"value":"11300","label":"Cores","selected":false,"children":[]},{"value":"10036","label":"Dentistry","selected":false,"children":[]},{"value":"10037","label":"Dermatology","selected":false,"children":[]},{"value":"10038","label":"Emergency Medicine","selected":false,"children":[{"value":"10045","label":"Disaster and Emergency Preparedness","selected":false,"children":[]},{"value":"10039","label":"Emergency Ultrasound","selected":false,"children":[]},{"value":"10040","label":"Global Health","selected":false,"children":[]},{"value":"10041","label":"Informatics","selected":false,"children":[]},{"value":"10042","label":"Pediatric Emergency Medicine","selected":false,"children":[]},{"value":"10043","label":"Research","selected":false,"children":[]},{"value":"10044","label":"Toxicology","selected":false,"children":[]}]},{"value":"10046","label":"Environmental Medicine and Public Health","selected":false,"children":[]},{"value":"11248","label":"Facilities Design","selected":false,"children":[]},{"value":"10047","label":"Family Medicine and Community Health","selected":false,"children":[]},{"value":"11298","label":"GCO","selected":false,"children":[]},{"value":"10433","label":"Genetics and Genomic Sciences","selected":false,"children":[]},{"value":"10048","label":"Geriatrics and Palliative Medicine","selected":false,"children":[{"value":"10049","label":"Experimental Diabetes and Aging","selected":false,"children":[]}]},{"value":"10431","label":"Global Health","selected":false,"children":[]},{"value":"11250","label":"Graduate School Of Biomedical Sciences","selected":false,"children":[]},{"value":"11299","label":"IACUC","selected":false,"children":[]},{"value":"10348","label":"Institute for Systems Biomedicine","selected":false,"children":[]},{"value":"11251","label":"Levy Library","selected":false,"children":[]},{"value":"10434","label":"Medical Education","selected":false,"children":[]},{"value":"10050","label":"Medicine","selected":false,"children":[{"value":"10065","label":"Cardiology ","selected":false,"children":[]},{"value":"10066","label":"Clinical Immunology","selected":false,"children":[]},{"value":"10067","label":"Endocrinology","selected":false,"children":[]},{"value":"10068","label":"Gastroenterology","selected":false,"children":[]},{"value":"10069","label":"General Internal Medicine","selected":false,"children":[]},{"value":"10070","label":"Hematology/Oncology","selected":false,"children":[]},{"value":"10071","label":"Hospital Medicine","selected":false,"children":[]},{"value":"10072","label":"Infectious Diseases","selected":false,"children":[]},{"value":"10073","label":"Liver Diseases","selected":false,"children":[]},{"value":"10074","label":"Nephrology","selected":false,"children":[]},{"value":"10075","label":"Pulmonary/Critical Care","selected":false,"children":[]},{"value":"10076","label":"Rheumatology","selected":false,"children":[]}]},{"value":"11062","label":"Medicine CTO","selected":false,"children":[]},{"value":"10435","label":"Microbiology","selected":false,"children":[]},{"value":"11258","label":"Mount Sinai Innovation Partners","selected":false,"children":[]},{"value":"10051","label":"Neurology","selected":false,"children":[{"value":"10077","label":"Bendheim Parkinson and Movement Disorders Center","selected":false,"children":[]},{"value":"10078","label":"Center for Headache and Pain Medicine","selected":false,"children":[]},{"value":"10079","label":"General Neurology","selected":false,"children":[]},{"value":"10080","label":"NeuroAIDS Program","selected":false,"children":[]},{"value":"10081","label":"Neuromuscular Diseases and Neurophysiology","selected":false,"children":[]},{"value":"10082","label":"Neuro-Oncology","selected":false,"children":[]}]},{"value":"10436","label":"Neuroscience","selected":false,"children":[]},{"value":"10052","label":"Neurosurgery","selected":false,"children":[]},{"value":"11252","label":"Nursing Operations Management","selected":false,"children":[]},{"value":"10053","label":"Obs/Gyn Reproductive Science","selected":false,"children":[{"value":"10083","label":"Family Planning","selected":false,"children":[]},{"value":"10084","label":"Global Women's Health","selected":false,"children":[]},{"value":"10085","label":"Gynecologic Oncology","selected":false,"children":[]},{"value":"10086","label":"Gynecology","selected":false,"children":[]},{"value":"10087","label":"Maternal Fetal Medicine","selected":false,"children":[]},{"value":"10088","label":"Midwifery Practice","selected":false,"children":[]},{"value":"10089","label":"Obstetrics","selected":false,"children":[]},{"value":"10090","label":"Reproductive Endocrinology and Infertility","selected":false,"children":[]},{"value":"10091","label":"Sexually Transmitted and Infectious Diseases","selected":false,"children":[]}]},{"value":"10437","label":"Oncological Sciences","selected":false,"children":[]},{"value":"10054","label":"Ophthalmology","selected":false,"children":[]},{"value":"10055","label":"Orthopaedics","selected":false,"children":[]},{"value":"10056","label":"Otolaryngology","selected":false,"children":[]},{"value":"10058","label":"Pediatrics","selected":false,"children":[{"value":"10092","label":"Adolescent Medicine","selected":false,"children":[]},{"value":"10093","label":"Allergy and Immunology","selected":false,"children":[]},{"value":"10094","label":"Cardiology","selected":false,"children":[]},{"value":"10095","label":"Critical Care Medicine","selected":false,"children":[]},{"value":"10096","label":"Developmental Behavioral Pediatrics","selected":false,"children":[]},{"value":"10097","label":"Endocrinology and Diabetes","selected":false,"children":[]},{"value":"10098","label":"Gastroenterology and Hepatology","selected":false,"children":[]},{"value":"10099","label":"General Pediatrics","selected":false,"children":[]},{"value":"10100","label":"Hematology Oncology","selected":false,"children":[]},{"value":"10101","label":"Infectious Diseases","selected":false,"children":[]},{"value":"10102","label":"Nephrology and Hypertension","selected":false,"children":[]},{"value":"10103","label":"Neurology","selected":false,"children":[]},{"value":"10104","label":"Newborn Medicine","selected":false,"children":[]},{"value":"10105","label":"Pulmonology","selected":false,"children":[]},{"value":"10106","label":"Rheumatology","selected":false,"children":[]}]},{"value":"10057","label":"Pathology, Molecular & Cell Based Medicine","selected":false,"children":[]},{"value":"10438","label":"Pharmacological Sciences","selected":false,"children":[]},{"value":"11253","label":"Pharmacy","selected":false,"children":[]},{"value":"10439","label":"Population Health Science and Policy","selected":false,"children":[]},{"value":"11297","label":"PPHS","selected":false,"children":[]},{"value":"11254","label":"Precision Immunology Institute","selected":false,"children":[]},{"value":"10400","label":"Psychiatry","selected":false,"children":[{"value":"10414","label":"Alzheimer’s Disease Research Center","selected":false,"children":[]},{"value":"10415","label":"Brain Imaging Center","selected":false,"children":[]},{"value":"10421","label":"Brain Tissue Donation Program","selected":false,"children":[]},{"value":"10416","label":"Center for Addictive Disorders","selected":false,"children":[]},{"value":"10417","label":"Center of Excellence in ADHD and Related Disorders","selected":false,"children":[]},{"value":"10407","label":"Child and Adolescent Psychiatry","selected":false,"children":[]},{"value":"10418","label":"Child Behavioral Health and Science Center","selected":false,"children":[]},{"value":"10412","label":"Consultation Liaison Psychiatry","selected":false,"children":[]},{"value":"10422","label":"Eating and Weight Disorders Program","selected":false,"children":[]},{"value":"10411","label":"Emergency Psychiatry","selected":false,"children":[]},{"value":"10408","label":"Geriatric Psychiatry","selected":false,"children":[]},{"value":"10409","label":"Inpatient Psychiatry","selected":false,"children":[]},{"value":"10405","label":"Mental Health Services","selected":false,"children":[]},{"value":"10423","label":"Mood and Anxiety Disorders Program","selected":false,"children":[]},{"value":"10424","label":"Mood and Personality Disorders Research Program","selected":false,"children":[]},{"value":"10402","label":"Neurodevelopmental Disorders","selected":false,"children":[]},{"value":"10425","label":"Neurodevelopmental Disorders Genetics Program","selected":false,"children":[]},{"value":"10426","label":"Neuropsychoimaging of Addiction and Related Conditions Research Program","selected":false,"children":[]},{"value":"10420","label":"Neuropsychological Testing and Evaluation Center","selected":false,"children":[]},{"value":"10413","label":"Neuropsychology","selected":false,"children":[]},{"value":"10427","label":"Obsessive-Compulsive and Related Disorders Program","selected":false,"children":[]},{"value":"10410","label":"Outpatient Psychiatry","selected":false,"children":[]},{"value":"10428","label":"Pediatric Mood and Anxiety Disorders Program","selected":false,"children":[]},{"value":"10404","label":"Psychiatric Epigenomics","selected":false,"children":[]},{"value":"10403","label":"Psychiatric Genomics","selected":false,"children":[]},{"value":"10429","label":"Psychosis Research Integrating Science and Medicine Program (PRISM)","selected":false,"children":[]},{"value":"10419","label":"The Seaver Autism Center for Research and Treatment","selected":false,"children":[]},{"value":"10401","label":"Tics, OCD, and Related Disorders","selected":false,"children":[]},{"value":"10430","label":"Tics and Tourette’s Clinical and Research Program","selected":false,"children":[]},{"value":"10406","label":"Traumatic Stress Disorders","selected":false,"children":[]}]},{"value":"10059","label":"Radiation Oncology","selected":false,"children":[]},{"value":"10060","label":"Radiology","selected":false,"children":[]},{"value":"10061","label":"Rehabilitation and Human Performance","selected":false,"children":[]},{"value":"11255","label":"Research IT","selected":false,"children":[]},{"value":"11256","label":"Social Work","selected":false,"children":[]},{"value":"11257","label":"Spiritual Care and Education","selected":false,"children":[]},{"value":"10062","label":"Surgery","selected":false,"children":[]},{"value":"10063","label":"Thoracic Surgery","selected":false,"children":[]},{"value":"10364","label":"Tisch Cancer Institute ","selected":false,"children":[]},{"value":"10064","label":"Urology","selected":false,"children":[]},{"value":"10700","label":"Other (Please specify below)","selected":false,"children":[{"value":"10828","label":"Other (Please specify below)","selected":false,"children":[]}]}]},{"fieldType":"text","fieldId":"customfield_10611","fieldConfigId":"10715","label":"Please specify your Department/Division below, if \"Other\"","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10148","fieldConfigId":"10247","label":"Study Title or Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10131","fieldConfigId":"10230","label":"Phone Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please briefly summarize your inquiry.","descriptionHtml":"Please briefly summarize your inquiry.","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/18","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/18","calendarParams":{"firstDay":0,"date":"2022-01-28T13:36:15-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ddd170ba-1d00-398a-a0f2-cc9289bbe093","appLinkName":"System Confluence","appLinkUrl":"https://researchsupport-mshs.atlassian.net/wiki","spaceKey":"ORSHD","spaceName":"Knowledge Base of ORS Help Desk","spaceUrl":"https://researchsupport-mshs.atlassian.net/wiki/spaces/ORSHD","isServer":false},"labels":[],"projectKey":"ORS","serviceDeskId":1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcL2IzaWdkcmkzdm5kbWgwbzciLCJhbGciOiJSUzI1NiJ9.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiZTEwZmYzOTctOTUyNi00YmMzLThlNzAtMTNlODIxZTA5MDMwIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNvbGxlY3Rpb246dXBsb2FkLXByb2plY3QtMTAwMDAiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwibmJmIjoxNjQzMzk0OTc1LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2NDMzOTYxNzUsImlhdCI6MTY0MzM5NDk3NSwianRpIjoiYTE3ZGRhMzQtZWQ0OS00OTg0LWE4Y2EtYmQ5OGQ4OTVlZTlkIn0.QVBrQAqYzSJGT77M-K7MmXPJbLWk28xy4ZeMdRXH6wANst6euJ-4rBlmucwJYTe-n1UH35-cUMDzKcZ_MB0r5q03SFi7CkmkVU9XIVnnkcClZYpYFnjWbA-RSYl5PTXeiMvCIOiQCin-DHmB2vAgAcIuc0FUG0JxU-398Uiqa_79sdo1BFdBs47Q_A6n_-4gmUhAtI14H9HMpEIhqvTX1fBU6He91oxegUCRgfbjIQHsMYP7tiXtzvAC0FyEe_boQ30wf6Y7H0EeZAvIoQUW5SA8Gf7YGrY1Z9o3m1oB8TD1KnK0eJ9P76rjnhIaHo8Bx617kd5yJoDWm6cFQDWORQ","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"e10ff397-9526-4bc3-8e70-13e821e09030","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}