Jira Service Management

{"xsrfToken":"2de3d5323d4ac2f4620bd2dbe4bcfb0488dd8916_lout","branding":{"id":"12","key":"oncore","name":"OnCore and Payments Service Desk","portalBaseUrl":"/servicedesk/customer/portal/12"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/964fac0c-53c5-4fff-98bd-3509dbe15235/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTBmZjM5Ny05NTI2LTRiYzMtOGU3MC0xM2U4MjFlMDkwMzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk2NGZhYzBjLTUzYzUtNGZmZi05OGJkLTM1MDlkYmUxNTIzNSI6WyJyZWFkIl19LCJleHAiOjE3MzQ3NzM0MjUsIm5iZiI6MTczNDc3MjgyNX0.3yo2Uo_FvriWSejBdrbOMsFzx49U9oE6v-WCgAR86DI&client=e10ff397-9526-4bc3-8e70-13e821e09030&mode=fit","logoId":"964fac0c-53c5-4fff-98bd-3509dbe15235","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Office of Research Services Help Center","sharedPortalName":"Office of Research Services","userInitialAnnouncementHeader":"ATTENTION","userInitialAnnouncementMessageWiki":"This portal is NOT HIPAA Complaint. Do not enter any <ins><a href=\"https://www.hipaajournal.com/considered-phi-hipaa/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Protected Health Information (PHI)</a></ins> in your ticket request.","translations":{"en-US":{"helpCenterTitle":"Welcome to the Office of Research Services Help Center","sharedPortalName":"Office of Research Services","announcementHeader":"ATTENTION","announcementMessage":"{color:#800000}*This portal is NOT HIPAA Complaint. Do not enter any +[Protected Health Information (PHI)|https://www.hipaajournal.com/considered-phi-hipaa/]+ in your ticket request.*{color}","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#221f72","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ed3d4d07-37b3-4f11-a195-50126781dbdf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTBmZjM5Ny05NTI2LTRiYzMtOGU3MC0xM2U4MjFlMDkwMzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVkM2Q0ZDA3LTM3YjMtNGYxMS1hMTk1LTUwMTI2NzgxZGJkZiI6WyJyZWFkIl19LCJleHAiOjE3MzQ3NzM0MjUsIm5iZiI6MTczNDc3MjgyNX0.dJMFy3j-PTiLNwpwKY3IF9XJRNMwSVy-ddaDc9WxKbA&client=e10ff397-9526-4bc3-8e70-13e821e09030&height=300&mode=fit","bannerMediaApiFileId":"ed3d4d07-37b3-4f11-a195-50126781dbdf","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"oncore","projectId":10212,"serviceDeskId":12,"name":"OnCore and Payments Service Desk","description":"Welcome to the OnCore and Payments Service Desk! You can raise a request from the options provided below. \n<div class=\"panel\" style=\"background-color: #FFFFCE;border-color: #DADADA;border-style: solid;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #FFFFCE;\">\n <h5><a name=\"Fortrainingvideos%2Cworkinstructions%2CandtipsheetsvisittheOnCoreCTMSTrainingSharePoint%26gt%3BHEREhttps%3A%2F%2Fmtsinai.sharepoint.com%2Fsites%2FOnCoreCTMSTrainingMSHS\" target=\"_blank\"></a>For training videos, work instructions, and tip sheets visit the OnCore CTMS Training SharePoint > <ins><a href=\"https://mtsinai.sharepoint.com/sites/OnCoreCTMSTraining-MSHS\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HERE</a></ins></h5>\n </div>\n</div>\n If your request is for the Cancer Center please submit your ticket > <ins><a href=\"https://redcap.mountsinai.org/redcap/surveys/?s=D4CTPEH8HD\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HERE</a></ins>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"158","name":"OnCore Business Analyst Support","descriptionHtml":"","callToAction":"OnCore Business Analyst Support","introHtml":"Request OnCore business analyst support.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"133","name":"OnCore Charge Master","descriptionHtml":"Download, complete and attach the <a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/12/article/923992070\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">CHARGE-MASTER-UPDATE-TEMPLATE.XLSX</a> file to this request.","callToAction":"OnCore Charge Master","introHtml":"Add/Revise/Retire a charge master item or service.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"126","name":"OnCore General Support","descriptionHtml":"","callToAction":"OnCore General Support","introHtml":"Request general OnCore support.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"143","name":"OnCore Protocol Build","descriptionHtml":"To use Participant Payments, submit your request > <ins><a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/12/group/37/create/161\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HERE</a></ins>","callToAction":"OnCore Protocol Build","introHtml":"Request OnCore Protocol Build.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"134","name":"OnCore Report","descriptionHtml":"","callToAction":"OnCore Report","introHtml":"Request a custom OnCore report.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"140","name":"OnCore Training","descriptionHtml":"Use this OnCore training request for additional or personalized training not otherwise covered in Peak OnCore training.","callToAction":"OnCore Training","introHtml":"Use this OnCore training request for additional or personalized training not otherwise covered in Peak OnCore training.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"135","name":"OnCore User Access","descriptionHtml":"ATTENTION New User requests, or additional permission requests, require PEAK certificates to be attached at the bottom of this form.\nFor additional information about OnCore access and training requirements click > <a href=\"https://researchroadmap.mssm.edu/reference/systems/oncore/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HERE</a>","callToAction":"OnCore User Access","introHtml":"Request to add new user, re-activate and de-activate account, modify permissions or account information, and add contact record only.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"146","name":"OnCore-BOS Calendar Build","descriptionHtml":"Please fill out this form to request an Advarra BOS team calendar build or amendment.\nNOTE: Each iteration of the calendar has a fee associated with it that is billed to the requesting research department by Research Administration IT.","callToAction":"OnCore-BOS Calendar Build","introHtml":"Request an OnCore-BOS Calendar Build.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[33],"key":""},{"id":"159","name":"Participant Payments General Support","descriptionHtml":"","callToAction":"Participant Payments General Support","introHtml":"Request general Participant Payments support.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[37],"key":""},{"id":"161","name":"Participant Payments Protocol Build","descriptionHtml":"","callToAction":"Participant Payments Protocol Build","introHtml":"Request Participant Payments Protocol Build.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[37],"key":""},{"id":"160","name":"Participant Payments User Access","descriptionHtml":"","callToAction":"Participant Payments User Access","introHtml":"Request to create new user, modify permission, or de-activate user for Participant Payments.","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[37],"key":""},{"id":"127","name":"Email Request","descriptionHtml":"","callToAction":"Email Request","introHtml":"Email Request","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","groups":[],"key":""}],"reqGroups":[{"id":33,"name":"OnCore"},{"id":37,"name":"Participant Payments"}],"orderMapping":{"33":[126,135,143,140,146,158,133,134],"37":[159,160,161]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ddd170ba-1d00-398a-a0f2-cc9289bbe093","appLinkName":"System Confluence","appLinkUrl":"https://researchsupport-mshs.atlassian.net/wiki","spaceKey":"ONCOREKB","spaceName":"OnCore Knowledge Base","spaceUrl":"https://researchsupport-mshs.atlassian.net/wiki/spaces/ONCOREKB","isServer":false},"labels":[],"projectKey":"ONCORE","serviceDeskId":12,"kbLinkDomainURLs":["https://researchsupport-mshs.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ONCORE","userLanguageHeader":"","userLanguageMessageWiki":"<h4><a name=\"\" target=\"_blank\" style=\"text-decoration: underline;\"></a>This portal is NOT HIPAA Compliant. Do not enter any <ins><a href=\"https://www.hipaajournal.com/considered-phi-hipaa/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Protected Health Information (PHI)</a></ins> in your ticket request.</h4>","defaultLanguageHeader":"","defaultLanguageMessage":"h4.{color:#800000}*This portal is NOT HIPAA Compliant. Do not enter any +[Protected Health Information (PHI)|https://www.hipaajournal.com/considered-phi-hipaa/]+ in your ticket request.*{color}","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTBmZjM5Ny05NTI2LTRiYzMtOGU3MC0xM2U4MjFlMDkwMzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3NzQwMjUsIm5iZiI6MTczNDc3MjgyNX0.bUyTZPEA0PbCFjjA8D5anY7y7HDLcRm1uksjciPzXq0","targetCollection":"upload-project-10212","endpointUrl":"https://api.media.atlassian.com","clientId":"e10ff397-9526-4bc3-8e70-13e821e09030","tokenDurationInMins":20}},"reqCreate":{"id":160,"projectId":10212,"form":{"name":"Participant Payments User Access","descriptionHtml":"","callToAction":"Participant Payments User Access","intro":"Request to create new user, modify permission, or de-activate user for Participant Payments.","instructions":"","icon":10801,"iconUrl":"https://researchsupport-mshs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10801","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10861","fieldConfigId":"11002","label":"Do you have an active protocol in OnCore?","description":"{color:red}*If YES, list at least one RUTH Study ID below. If NO, please submit a Participant Payments Protocol Build Request >*{color} +[*HERE*|https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/12/group/37/create/161]+","descriptionHtml":"If YES, list at least one RUTH Study ID below. If NO, please submit a Participant Payments Protocol Build Request > <ins><a href=\"https://researchsupport-mshs.atlassian.net/servicedesk/customer/portal/12/group/37/create/161\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HERE</a></ins>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11468","label":"Yes","selected":false,"children":[]},{"value":"11469","label":"No","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Participant Payments User Access"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10147","fieldConfigId":"10246","label":"List at least one RUTH Study ID (example STUDY-XX-XXXXX)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10601","fieldConfigId":"10701","label":"Customer Request Type","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["11457"],"values":[{"value":"10954","label":"Biostatistical Consultation","selected":false,"children":[]},{"value":"10801","label":"ClinicalTrials.gov Assistance","selected":false,"children":[]},{"value":"10808","label":"Clinical Research Orientation","selected":false,"children":[]},{"value":"10805","label":"Clinical Trial Feasibility Inquiry (CRO/Pharmaceutical Company)","selected":false,"children":[]},{"value":"10802","label":"Communication Support","selected":false,"children":[]},{"value":"11022","label":"CTSA Mini-Sabbatical Opportunities","selected":false,"children":[]},{"value":"11066","label":"CTSA Supplement Applications","selected":false,"children":[]},{"value":"10803","label":"Custom Training & Education","selected":false,"children":[]},{"value":"11307","label":"Grant Support","selected":false,"children":[]},{"value":"11140","label":"GARC Update","selected":false,"children":[]},{"value":"10807","label":"IDE Consulting","selected":false,"children":[]},{"value":"10806","label":"IND Consulting","selected":false,"children":[]},{"value":"10857","label":"Maintain Study Page on Mount Sinai Clinical Trials Website (Non-ClinicalTrials.gov)","selected":false,"children":[]},{"value":"11070","label":"Multi-Site Study Support Consultation Request","selected":false,"children":[]},{"value":"10804","label":"Pre-protocol Development","selected":false,"children":[]},{"value":"10800","label":"Research 411","selected":false,"children":[]},{"value":"11320","label":"Research Roadmap Content Management","selected":false,"children":[]},{"value":"11073","label":"Research Roadmap Feedback","selected":false,"children":[]},{"value":"10809","label":"Research Subject Recruitment","selected":false,"children":[]},{"value":"11339","label":"Spanish Translations","selected":false,"children":[]},{"value":"11340","label":"OnCore-BOS Calendar Build","selected":false,"children":[]},{"value":"11433","label":"OnCore Business Analyst Support","selected":false,"children":[]},{"value":"11237","label":"OnCore Charge Master","selected":false,"children":[]},{"value":"11236","label":"OnCore General Support","selected":false,"children":[]},{"value":"11309","label":"OnCore Protocol Build","selected":false,"children":[]},{"value":"11235","label":"OnCore Report","selected":false,"children":[]},{"value":"11282","label":"OnCore Training","selected":false,"children":[]},{"value":"11264","label":"OnCore User Access","selected":false,"children":[]},{"value":"11456","label":"Participant Payments General Support","selected":false,"children":[]},{"value":"11460","label":"Participant Payments Protocol Build","selected":false,"children":[]},{"value":"11457","label":"Participant Payments User Access","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10609","fieldConfigId":"10713","label":"User Institution Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10834","label":"Icahn School of Medicine Mount Sinai","selected":false,"children":[]},{"value":"10836","label":"The Mount Sinai Hospital (Manhattan)","selected":false,"children":[]},{"value":"10966","label":"Queens Hospital Center","selected":false,"children":[]},{"value":"10967","label":"Elmhurst Hospital Center","selected":false,"children":[]},{"value":"10968","label":"Bronx Veteran Administration","selected":false,"children":[]},{"value":"10841","label":"New York Eye and Ear Infirmary of Mount Sinai","selected":false,"children":[]},{"value":"10838","label":"Mount Sinai Beth Israel","selected":false,"children":[]},{"value":"10837","label":"Mount Sinai Brooklyn","selected":false,"children":[]},{"value":"10840","label":"Mount Sinai Morningside","selected":false,"children":[]},{"value":"10835","label":"Mount Sinai West","selected":false,"children":[]},{"value":"10839","label":"Mount Sinai Queens","selected":false,"children":[]},{"value":"10842","label":"Other-External (Please specify below)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10610","fieldConfigId":"10714","label":"Please mention your institution name, if \"Other-External\"","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"cascadingselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect","fieldId":"customfield_10142","fieldConfigId":"10241","label":"User Department/Division","description":"{color:red}*Select both the DEPARTMENT and DIVISION*{color}","descriptionHtml":"Select both the DEPARTMENT and DIVISION","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11420","label":"Academic Digital & Technology Partners","selected":false,"children":[]},{"value":"10026","label":"Anesthesiology","selected":false,"children":[{"value":"10027","label":"Cardiothoracic Anesthesia","selected":false,"children":[]},{"value":"10028","label":"Critical Care Anesthesia","selected":false,"children":[]},{"value":"10029","label":"Liver Transplant Anesthesia","selected":false,"children":[]},{"value":"10030","label":"Neuroanesthesia","selected":false,"children":[]},{"value":"10031","label":"Obstetric Anesthesia","selected":false,"children":[]},{"value":"10032","label":"Orthopaedic Anesthesia","selected":false,"children":[]},{"value":"10033","label":"Pain Management","selected":false,"children":[]},{"value":"10034","label":"Pediatric Anesthesia","selected":false,"children":[]}]},{"value":"10365","label":"Cardiovascular Institute","selected":false,"children":[]},{"value":"10035","label":"Cardiovascular Surgery","selected":false,"children":[]},{"value":"10432","label":"Cell, Developmental and Regenerative Biology","selected":false,"children":[]},{"value":"11419","label":"Center for Comparative Medicine and Surgery (CCMS)","selected":false,"children":[]},{"value":"11392","label":"Clinical Research Unit (CRU)","selected":false,"children":[]},{"value":"11300","label":"Cores","selected":false,"children":[]},{"value":"11391","label":"Dean's Office","selected":false,"children":[]},{"value":"10036","label":"Dentistry","selected":false,"children":[]},{"value":"10037","label":"Dermatology","selected":false,"children":[]},{"value":"11388","label":"Drug Discovery Institute","selected":false,"children":[]},{"value":"10038","label":"Emergency Medicine","selected":false,"children":[{"value":"10045","label":"Disaster and Emergency Preparedness","selected":false,"children":[]},{"value":"10039","label":"Emergency Ultrasound","selected":false,"children":[]},{"value":"10040","label":"Global Health","selected":false,"children":[]},{"value":"10041","label":"Informatics","selected":false,"children":[]},{"value":"10042","label":"Pediatric Emergency Medicine","selected":false,"children":[]},{"value":"10043","label":"Research","selected":false,"children":[]},{"value":"10044","label":"Toxicology","selected":false,"children":[]}]},{"value":"10046","label":"Environmental Medicine and Public Health","selected":false,"children":[]},{"value":"11248","label":"Facilities Design","selected":false,"children":[]},{"value":"10047","label":"Family Medicine and Community Health","selected":false,"children":[]},{"value":"11430","label":"Finance","selected":false,"children":[{"value":"11432","label":"Financial Administration of Clinical Trials Services (FACTS)","selected":false,"children":[]},{"value":"11431","label":"Sponsored Projects Finance","selected":false,"children":[]}]},{"value":"11298","label":"Grants and Contracts Office (GCO)","selected":false,"children":[]},{"value":"10433","label":"Genetics and Genomic Sciences","selected":false,"children":[]},{"value":"10048","label":"Geriatrics and Palliative Medicine","selected":false,"children":[{"value":"10049","label":"Experimental Diabetes and Aging","selected":false,"children":[]}]},{"value":"10431","label":"Global Health","selected":false,"children":[]},{"value":"11250","label":"Graduate School Of Biomedical Sciences","selected":false,"children":[]},{"value":"11299","label":"IACUC","selected":false,"children":[]},{"value":"10346","label":"Institute for Advanced Medicine ","selected":false,"children":[]},{"value":"10347","label":"Institute for Critical Care Medicine","selected":false,"children":[]},{"value":"11384","label":"Institute for Genomic Health","selected":false,"children":[]},{"value":"10339","label":"Institute for Next Generation Healthcare","selected":false,"children":[]},{"value":"11369","label":"Institute for Personalized Medicine","selected":false,"children":[]},{"value":"10348","label":"Institute for Systems Biomedicine","selected":false,"children":[]},{"value":"11251","label":"Levy Library","selected":false,"children":[]},{"value":"10434","label":"Medical Education","selected":false,"children":[]},{"value":"10050","label":"Medicine","selected":false,"children":[{"value":"10065","label":"Cardiology","selected":false,"children":[]},{"value":"10066","label":"Clinical Immunology","selected":false,"children":[]},{"value":"11397","label":"Data-Driven and Digital Medicine","selected":false,"children":[]},{"value":"10067","label":"Endocrinology, Diabetes and Bone Disease","selected":false,"children":[]},{"value":"10068","label":"Gastroenterology","selected":false,"children":[]},{"value":"10069","label":"General Internal Medicine","selected":false,"children":[]},{"value":"11398","label":"Genomic Medicine","selected":false,"children":[]},{"value":"10070","label":"Hematology and Medical Oncology","selected":false,"children":[]},{"value":"10071","label":"Hospital Medicine","selected":false,"children":[]},{"value":"10072","label":"Infectious Diseases","selected":false,"children":[]},{"value":"10073","label":"Liver Diseases","selected":false,"children":[]},{"value":"10074","label":"Nephrology","selected":false,"children":[]},{"value":"10075","label":"Pulmonary, Critical Care and Sleep Medicine","selected":false,"children":[]},{"value":"10076","label":"Rheumatology","selected":false,"children":[]}]},{"value":"11062","label":"Medicine CTO","selected":false,"children":[{"value":"11400","label":"Cardiology","selected":false,"children":[]},{"value":"11403","label":"Clinical Immunology","selected":false,"children":[]},{"value":"11404","label":"Data-Driven and Digital Medicine","selected":false,"children":[]},{"value":"11405","label":"Endocrinology, Diabetes and Bone Disease","selected":false,"children":[]},{"value":"11406","label":"Gastroenterology","selected":false,"children":[]},{"value":"11401","label":"General Internal Medicine","selected":false,"children":[]},{"value":"11410","label":"Genomic Medicine","selected":false,"children":[]},{"value":"11399","label":"Hematology & Medical Oncology","selected":false,"children":[]},{"value":"11407","label":"Hospital Medicine","selected":false,"children":[]},{"value":"11402","label":"Infectious Disease","selected":false,"children":[]},{"value":"11382","label":"Liver Diseases","selected":false,"children":[]},{"value":"11375","label":"Nephrology","selected":false,"children":[]},{"value":"11367","label":"Pulmonary, Critical Care, Sleep Medicine","selected":false,"children":[]},{"value":"11408","label":"Rheumatology","selected":false,"children":[]}]},{"value":"10435","label":"Microbiology","selected":false,"children":[]},{"value":"11258","label":"Mount Sinai Innovation Partners (MSIP)","selected":false,"children":[]},{"value":"10051","label":"Neurology","selected":false,"children":[{"value":"11412","label":"Center for Parkinson’s Disease","selected":false,"children":[]},{"value":"11413","label":"Cognitive Disorders","selected":false,"children":[]},{"value":"11379","label":"Epilepsy Program","selected":false,"children":[]},{"value":"10079","label":"General Neurology","selected":false,"children":[]},{"value":"10078","label":"Headache and Facial Pain","selected":false,"children":[]},{"value":"10077","label":"Movement Disorders","selected":false,"children":[]},{"value":"11376","label":"Multiple Sclerosis","selected":false,"children":[]},{"value":"11393","label":"Nash Family Center for Advanced Circuit Therapeutics","selected":false,"children":[]},{"value":"11414","label":"Neuro-Infectious Diseases","selected":false,"children":[]},{"value":"10082","label":"Neuro-Oncology","selected":false,"children":[]},{"value":"11416","label":"Neuro-Ophthalmology","selected":false,"children":[]},{"value":"11417","label":"Neuro-Otology and Neurogenetics","selected":false,"children":[]},{"value":"10080","label":"NeuroAIDS Program","selected":false,"children":[]},{"value":"10081","label":"Neuromuscular Disease","selected":false,"children":[]},{"value":"11418","label":"Pediatric Neurology","selected":false,"children":[]},{"value":"11365","label":"Stroke/Cerebrovascular Disorders","selected":false,"children":[]}]},{"value":"10436","label":"Neuroscience","selected":false,"children":[]},{"value":"10052","label":"Neurosurgery","selected":false,"children":[]},{"value":"11252","label":"Nursing Operations Management","selected":false,"children":[{"value":"11374","label":"Nursing","selected":false,"children":[]}]},{"value":"10053","label":"Obs/Gyn Reproductive Science","selected":false,"children":[{"value":"10083","label":"Family Planning","selected":false,"children":[]},{"value":"10084","label":"Global Women's Health","selected":false,"children":[]},{"value":"10085","label":"Gynecologic Oncology","selected":false,"children":[]},{"value":"10086","label":"Gynecology","selected":false,"children":[]},{"value":"10087","label":"Maternal Fetal Medicine","selected":false,"children":[]},{"value":"10088","label":"Midwifery Practice","selected":false,"children":[]},{"value":"10089","label":"Obstetrics","selected":false,"children":[]},{"value":"10090","label":"Reproductive Endocrinology and Infertility","selected":false,"children":[]},{"value":"10091","label":"Sexually Transmitted and Infectious Diseases","selected":false,"children":[]}]},{"value":"11389","label":"Occupational and Environmental Medicine","selected":false,"children":[]},{"value":"11373","label":"Office of Research Services (ORS)","selected":false,"children":[]},{"value":"10437","label":"Oncological Sciences","selected":false,"children":[]},{"value":"10054","label":"Ophthalmology","selected":false,"children":[]},{"value":"10055","label":"Orthopaedics","selected":false,"children":[]},{"value":"10056","label":"Otolaryngology","selected":false,"children":[]},{"value":"10057","label":"Pathology, Molecular & Cell Based Medicine","selected":false,"children":[]},{"value":"10058","label":"Pediatrics","selected":false,"children":[{"value":"10092","label":"Adolescent Medicine","selected":false,"children":[]},{"value":"10093","label":"Allergy and Immunology","selected":false,"children":[]},{"value":"10094","label":"Cardiology","selected":false,"children":[]},{"value":"10095","label":"Critical Care Medicine","selected":false,"children":[]},{"value":"10096","label":"Developmental Behavioral Pediatrics","selected":false,"children":[]},{"value":"10097","label":"Endocrinology and Diabetes","selected":false,"children":[]},{"value":"10098","label":"Gastroenterology and Hepatology","selected":false,"children":[]},{"value":"10099","label":"General Pediatrics","selected":false,"children":[]},{"value":"10100","label":"Hematology Oncology","selected":false,"children":[]},{"value":"10101","label":"Infectious Diseases","selected":false,"children":[]},{"value":"11380","label":"Mount Sinai Center for Eosinophilic Disorders","selected":false,"children":[]},{"value":"10102","label":"Nephrology and Hypertension","selected":false,"children":[]},{"value":"10103","label":"Neurology","selected":false,"children":[]},{"value":"10104","label":"Newborn Medicine","selected":false,"children":[]},{"value":"11371","label":"Parenting Center","selected":false,"children":[]},{"value":"11370","label":"Pediatric Clinical Trials Office (PCTO)","selected":false,"children":[]},{"value":"10105","label":"Pulmonology","selected":false,"children":[]},{"value":"10106","label":"Rheumatology","selected":false,"children":[]}]},{"value":"10438","label":"Pharmacological Sciences","selected":false,"children":[]},{"value":"11253","label":"Pharmacy","selected":false,"children":[]},{"value":"10439","label":"Population Health Science and Policy","selected":false,"children":[]},{"value":"11297","label":"PPHS","selected":false,"children":[]},{"value":"11254","label":"Precision Immunology Institute","selected":false,"children":[]},{"value":"10400","label":"Psychiatry","selected":false,"children":[{"value":"10414","label":"Alzheimer’s Disease Research Center","selected":false,"children":[]},{"value":"10415","label":"Brain Imaging Center","selected":false,"children":[]},{"value":"10421","label":"Brain Tissue Donation Program","selected":false,"children":[]},{"value":"10416","label":"Center for Addictive Disorders","selected":false,"children":[]},{"value":"10417","label":"Center of Excellence in ADHD and Related Disorders","selected":false,"children":[]},{"value":"10407","label":"Child and Adolescent Psychiatry","selected":false,"children":[]},{"value":"10418","label":"Child Behavioral Health and Science Center","selected":false,"children":[]},{"value":"10412","label":"Consultation Liaison Psychiatry","selected":false,"children":[]},{"value":"11390","label":"Depression and Anxiety Center","selected":false,"children":[]},{"value":"10422","label":"Eating and Weight Disorders Program","selected":false,"children":[]},{"value":"10411","label":"Emergency Psychiatry","selected":false,"children":[]},{"value":"10408","label":"Geriatric Psychiatry","selected":false,"children":[]},{"value":"10409","label":"Inpatient Psychiatry","selected":false,"children":[]},{"value":"10405","label":"Mental Health Services","selected":false,"children":[]},{"value":"11381","label":"MINDSET","selected":false,"children":[]},{"value":"10424","label":"Mood and Personality Disorders Research Program","selected":false,"children":[]},{"value":"10402","label":"Neurodevelopmental Disorders","selected":false,"children":[]},{"value":"10425","label":"Neurodevelopmental Disorders Genetics Program","selected":false,"children":[]},{"value":"10426","label":"Neuropsychoimaging of Addiction and Related Conditions Research Program","selected":false,"children":[]},{"value":"10420","label":"Neuropsychological Testing and Evaluation Center","selected":false,"children":[]},{"value":"10413","label":"Neuropsychology","selected":false,"children":[]},{"value":"10427","label":"Obsessive-Compulsive and Related Disorders Program","selected":false,"children":[]},{"value":"10410","label":"Outpatient Psychiatry","selected":false,"children":[]},{"value":"10428","label":"Pediatric Mood and Anxiety Disorders Program","selected":false,"children":[]},{"value":"10404","label":"Psychiatric Epigenomics","selected":false,"children":[]},{"value":"10403","label":"Psychiatric Genomics","selected":false,"children":[]},{"value":"10429","label":"Psychosis Research Integrating Science and Medicine Program (PRISM)","selected":false,"children":[]},{"value":"10419","label":"The Seaver Autism Center for Research and Treatment","selected":false,"children":[]},{"value":"10401","label":"Tics, OCD, and Related Disorders","selected":false,"children":[]},{"value":"10430","label":"Tics and Tourette’s Clinical and Research Program","selected":false,"children":[]},{"value":"10406","label":"Traumatic Stress Disorders","selected":false,"children":[]},{"value":"11363","label":"Women's Mental Health","selected":false,"children":[]}]},{"value":"10059","label":"Radiation Oncology","selected":false,"children":[]},{"value":"10060","label":"Radiology","selected":false,"children":[{"value":"11396","label":"BioMedical Engineering and Imaging Institute (BMEII)","selected":false,"children":[]},{"value":"11383","label":"Interventional Radiology","selected":false,"children":[]}]},{"value":"10353","label":"Recanati/Miller Transplantation Institute","selected":false,"children":[]},{"value":"10061","label":"Rehabilitation and Human Performance","selected":false,"children":[{"value":"11361","label":"Abilities Research Center","selected":false,"children":[]},{"value":"11421","label":"Brain Injury Research Center","selected":false,"children":[]}]},{"value":"11428","label":"Research Compliance","selected":false,"children":[]},{"value":"11255","label":"Research IT","selected":false,"children":[]},{"value":"11366","label":"Scientific Computing and Data","selected":false,"children":[]},{"value":"11256","label":"Social Work","selected":false,"children":[]},{"value":"11257","label":"Spiritual Care and Education","selected":false,"children":[]},{"value":"10062","label":"Surgery","selected":false,"children":[{"value":"11368","label":"Plastic and Reconstructive Surgery","selected":false,"children":[]}]},{"value":"10063","label":"Thoracic Surgery","selected":false,"children":[]},{"value":"10364","label":"Tisch Cancer Institute ","selected":false,"children":[{"value":"11394","label":"Clinical Research Support Unit (CRSU)","selected":false,"children":[]},{"value":"11386","label":"Hematology/Oncology","selected":false,"children":[]},{"value":"11422","label":"Leukemia","selected":false,"children":[]},{"value":"11377","label":"Multiple Myeloma","selected":false,"children":[]}]},{"value":"11364","label":"Transplant Institute","selected":false,"children":[]},{"value":"10064","label":"Urology","selected":false,"children":[]},{"value":"10700","label":"Other (Please specify below)","selected":false,"children":[{"value":"10828","label":"Other (Please specify below)","selected":false,"children":[]}]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10611","fieldConfigId":"10715","label":"Please specify your Department/Division below, if \"Other\"","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10838","fieldConfigId":"10978","label":"Participant Payments User Role","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11447","label":"FACTS Team","selected":false,"children":[]},{"value":"11448","label":"Research Team","selected":false,"children":[]},{"value":"11449","label":"Other (describe)","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10839","fieldConfigId":"10979","label":"Describe the Other Participant Payments User Role","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10840","fieldConfigId":"10980","label":"Do you currently have an OnCore User account?","description":"{color:red}*If no, you must request an OnCore user account and submit training via a separate OnCore ticket before obtaining a Payments user account.*{color}","descriptionHtml":"If no, you must request an OnCore user account and submit training via a separate OnCore ticket before obtaining a Payments user account.","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11450","label":"Yes","selected":false,"children":[]},{"value":"11451","label":"No","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10841","fieldConfigId":"10981","label":"Type of User Request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11452","label":"Create New User","selected":false,"children":[]},{"value":"11453","label":"Modify Permissions","selected":false,"children":[]},{"value":"11454","label":"Deactivate User","selected":false,"children":[]},{"value":"11455","label":"Other (describe)","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10842","fieldConfigId":"10982","label":"Describe other type of user request for Participant Payments.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10767","fieldConfigId":"10881","label":"User Email","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10783","fieldConfigId":"10897","label":"User Network ID","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"{color:red}*Research Team must attach PEAK Training certificates here to obtain user access.*{color}","descriptionHtml":"Research Team must attach PEAK Training certificates here to obtain user access.","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Comments","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10648","fieldConfigId":"10754","label":"CC others below, if required.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/160","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/160","calendarParams":{"firstDay":0,"date":"2024-12-21T04:20:25-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ddd170ba-1d00-398a-a0f2-cc9289bbe093","appLinkName":"System Confluence","appLinkUrl":"https://researchsupport-mshs.atlassian.net/wiki","spaceKey":"ONCOREKB","spaceName":"OnCore Knowledge Base","spaceUrl":"https://researchsupport-mshs.atlassian.net/wiki/spaces/ONCOREKB","isServer":false},"labels":[],"projectKey":"ONCORE","serviceDeskId":12,"kbLinkDomainURLs":["https://researchsupport-mshs.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMTBmZjM5Ny05NTI2LTRiYzMtOGU3MC0xM2U4MjFlMDkwMzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3NzQwMjUsIm5iZiI6MTczNDc3MjgyNX0.bUyTZPEA0PbCFjjA8D5anY7y7HDLcRm1uksjciPzXq0","targetCollection":"upload-project-10212","endpointUrl":"https://api.media.atlassian.com","clientId":"e10ff397-9526-4bc3-8e70-13e821e09030","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}