Office of Research Services

Welcome to the Office of Research Services Help Center

ATTENTION

This portal is NOT HIPAA Complaint. Do not enter any Protected Health Information (PHI) in your ticket request.

Portals

  1. OnCore and Payments Service Desk

    Welcome to the OnCore and Payments Service Desk! You can raise a request from the options provided below.

    For training videos, work instructions, and tip sheets visit the OnCore CTMS Training SharePoint > HERE


    If your request is for the Cancer Center please submit your ticket > HERE

  2. Research 411 Portal

    Welcome! You can raise an Office of Research Services request from the options provided.

    This portal is NOT HIPAA Compliant. Do not enter any Protected Health Information (PHI) in your ticket request.

Suggested forms

  • Research 411 in Research 411 Portal

    General Questions

  • ClinicalTrials.gov Assistance in Research 411 Portal

    ClinicalTrials.gov Assistance

  • OnCore Protocol Build in OnCore and Payments Service Desk

    Request OnCore Protocol Build.

  • OnCore User Access in OnCore and Payments Service Desk

    Request to add new user, re-activate and de-activate account, modify permissions or account information, and add contact record only.

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