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Office of Research Services

Welcome to the Office of Research Services Help Center

ATTENTION

This portal is NOT HIPAA Complaint. Do not enter any Protected Health Information (PHI) in your ticket request.

Portals

OnCore and Payments Service Desk
Welcome to the OnCore and Payments Service Desk! You can raise a request from the options provided below.

For training videos, work instructions, and tip sheets visit the OnCore CTMS Training SharePoint > HERE

If your request is for the Cancer Center please submit your ticket > HERE
Research 411 Portal
Welcome! You can raise an Office of Research Services request from the options provided.

This portal is NOT HIPAA Compliant. Do not enter any Protected Health Information (PHI) in your ticket request.

Suggested forms

OnCore Protocol Build in OnCore and Payments Service Desk
Request OnCore Protocol Build.
OnCore User Access in OnCore and Payments Service Desk
Request to add new user, re-activate and de-activate account, modify permissions or account information, and add contact record only.
Research 411 in Research 411 Portal
General Questions
ClinicalTrials.gov Assistance in Research 411 Portal
ClinicalTrials.gov Assistance

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